Offline Processing
Keep your Electronic Payments System running with ZERO down time.
With today’s customers, cash is not an option, if your systems are down sales are lost. Midax keeps your stores running regardless of network, communications and HQ server problems.
Downtime can not be tolerated at the back door, DSD needs to continue in the event of system problems.
Midax applications anticipate the inevitable breakdown in systems and communications. Midax dynamically re-organizes itself to cope with these situations!
- Electronic Payments Processing
- If the primary POS server is down, Midax routing in the backup POS server continues automatically. Its settings will have been refreshed constantly by the Midax Switch at HQ, so it is always primed to go.
- If the network is down, Midax’s routing will automatically re-route through a backup channel.
- If the network and its backup are down, Midax can process gift, check, charge and loyalty locally, with on-site backup files. These files have been constantly refreshed by the Midax Switch at HQ. Store and forward files are created and processed automatically
- If a credit card service is down, Midax can authorize locally based on business rules you define, typically averaging the value of the last 10 transactions and approving if the online approval rate is over 80%. Store and forward files are created and processed automatically.
- Intelligent Backup reduces declined transactions. Midax checks the history of the account being considered for offline processing, if there have been problems with the account in the past the transaction will be declined.
- Central store receiving stores a copy of each UPC code for validation and its cost price in each terminal. Should the network go down, Midax reverts to offline processing in the terminal and creates a store and forward file.
Each of these services moves from online to offline and back again automatically, sending offline files to the host for subsequent processing, so you can continue to run your store operation seamlessly
