John Zagara

In the Spotlight

John Zagara is the President of Zagara’s Marketplace, a third generation upscale grocery store located in Cleveland Heights, Ohio. Zagara’s deployed Midax POS Reporting in 2006, then added additional pieces of the Midax integrated suite, with Midax Loyalty (branded as ZM Preferred) rolled out in 2013. As of June 2013, over 5,000 Zagara customers have enrolled in the ZM Preferred loyalty program.


John is a big fan of Midax, saying he appreciates the integrity that exists in the relationship between Zagara’s and Midax. He also likes the personal attention Midax has given to him such as the customization of Midax reports that he says have helped him stay in business during the economic downturn the U.S. experienced the past few years.

John says that by using Midax data and analytics he is able to perform complete five week projections for budget, sales forecast, labor scheduling and more in under an hour. If you find yourself in Northeastern Ohio make sure to stop in and tell John you saw him in the Midax Spotlight!

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